About Us
Founded by former senior customs officials, IMEX combines 15+ years of hands-on expertise with cutting-edge AI technology to streamline trade across Kosovo and Albania.
From accelerating border clearance and optimizing landed costs to navigating complex free trade agreements and digital customs systems like ASYCUDA World—we deliver predictable, compliant, and faster supply chains for importers and exporters throughout the region.
AI-Powered Customs Clearance in Kosovo
At IMEX, we’re revolutionizing customs operations in Kosovo with Artificial Intelligence. Our innovative solution streamlines import/export procedures for faster clearance, 100% accurate declarations, and optimized supply chain costs.
Trusted by industry professionals across the region, our AI eliminates terminal delays, minimizes penalty risks, and ensures compliance with Kosovo Customs requirements—delivering predictable, efficient trade every time.
Why Choose IMEX ?
Our team of professionals assists with accurate customs classification, ensuring you are fully aware of all applicable taxes (duties, import VAT, trade measures) and compliance requirements. We guide you through the necessary import/export documentation and offer personalized solutions that, combined with our innovative technology, place your supply chain at the forefront of the sector.
Our Vision
At IMEX, we are dedicated to offering the most innovative and digitized customs services in Kosovo and Automation services in Albania. Our team is committed to providing reliable services that meet the highest standards in the goods supply chain. IMEX is a leader in customs automation and digital transformation in import-export operations in Kosovo.
Our History & Roadmap
- 2015 – Our Beginnings: IMEX was founded in 2015 by Bujar Shatri, a former Director of Revenue Operations in Customs Administration of Kosovo,
- 2024 – Achievements: Offering the most innovative automation solution for customs processes in Kosovo and Albania,
- 2028 – Our Ideas: Exciting developments are on the horizon—stay tuned for what comes next!
Our Journey and Values
- Innovation – Digitalization – Automation
- IMEX L.L.C. has been a trusted partner in customs and freight forwarding services since 2015.
- At IMEX, our mission is to handle your shipments and customs needs with precision and efficiency.
- We are dedicated to making every step of your logistics journey successful.
AI Automation & Digital Customs
Automation with AI Agent Improve your existing goods clearance process with our reliable solutions powered by an AI agent. Get the support your customs specialists need.
Digital Customs: Integrates various data sources and other features to automate and complete customs declarations in accordance with the provisions of the Customs Code.
Who We Serve:
- Importing Companies
- Exporting Companies
- Customs Agencies
- E-Commerce platforms
- Industrial Companies
- Individual clients
Data Processing Sources:
Our system extracts data from:
- Commercial Invoices
- Packing Lists
- Waybills
- Export Declarations
- Master Data
Our Trusted Partners
We collaborate with industry leaders, regulatory bodies, and technology innovators to deliver comprehensive, reliable customs solutions that drive global trade forward.
Our Strategic Partners Include:
- Customs Authorities
- Phytosanitary & Veterinary Inspection Agencies
- Business Chambers
- Leading Logistics Providers
- International Trade Compliance Experts
- Advanced Technology Innovators
- Data Security and Privacy Specialists
Why IMEX?
We collaborate with industry leaders, regulatory bodies, and technology innovators to deliver comprehensive, reliable customs solutions that drive global trade forward.
Optimize Your Customs & Logistics with IMEX
Get faster, compliant customs clearance tailored to your Kosovo‑based shipments and regional supply chains.